Rental terms

1.Scope

These terms apply to every rental of gaming equipment by PLAYDAREK, in Tangier, delivered to the address you give us.

The equipment is bought new and remains the property of PLAYDAREK throughout the rental: you get the use of it, not ownership.

PLAYDAREK is an independent brand, unaffiliated with Sony Interactive Entertainment. PlayStation and PS5 are trademarks of their respective owners, named here only to describe the equipment being rented.

2.Who can rent

You must be of legal age, show a valid identity document at the time of delivery, and be the person present when the equipment is handed over.

The identity document is never requested on the site. It is shown to the delivery person, who records the necessary details on the paper contract and hands the document straight back to you.

If identity cannot be verified, or if the person present is not the one who booked, the delivery does not take place.

3.Booking

The site does not confirm a booking automatically. Choose your package and fill in your request, then open WhatsApp to review and send the message. A person replies to confirm equipment availability, your address and the time.

Until that confirmation arrives, the date is not held. The total shown on the site is an estimate: it knows neither the real state of the fleet on that date, nor how hard your address is to reach.

The price that applies is the one confirmed in the conversation, before delivery.

4.Delivery, setup, test

Within Tangier city, handover is scheduled for 15:00 at the address confirmed on WhatsApp. Delivery fees depend on the zone and are stated before you confirm, never afterwards.

The delivery person sets the console up, plugs it into your screen and tests it in front of you. The rental does not start before you have seen the picture and heard the sound.

The equipment handed over is listed on the contract with its serial number, and photos are taken at that moment. Those photos are of the equipment: not your home, not the people there.

5.Duration

Rentals are charged per rental day. A one-day rental starts at 15:00 and ends at 12:00 the next day. Weekend package prices are per day, not a discounted total for two days. We confirm the handover and return times with you on WhatsApp before delivery.

The first rental is limited to one rental day, from 15:00 to 12:00 the next day, whatever the package. This is not distrust: it is the time a first handover needs in order to go well for both sides. For later rentals, the duration is confirmed on WhatsApp according to availability.

An extension is possible if the console is not already booked after you. Ask on WhatsApp before the rental ends; it is charged at the pack rate.

6.Price and payment

Prices are shown in dirhams, per day and per package. SOLO, DUO and SQUAD rates apply Monday–Thursday; WEEK-END package rates apply Friday–Sunday. Delivery fees for your zone and any options you choose are additional.

Payment is made at delivery, after installation and testing in front of you. The site takes no payment and asks for no bank card details.

The amount paid is written on the signed contract.

7.No deposit

No deposit is required: nothing to leave behind, nothing frozen, nothing to come back and collect at the end.

That choice is deliberate, and it is deliberately in your favour. A few hundred dirhams left in someone’s hand does not protect equipment worth several thousand; what it mostly does is turn away honest customers who do not have that cash free on a Friday night.

What protects the equipment is something else: identity checked on delivery, a signed contract, a recorded serial number, a precise inventory, and photos before and after.

8.What you undertake to do

• Use the equipment at your home, for private use. No commercial use: no café, no gaming room, no paid access.
• Do not lend, sublet, resell or pledge the equipment.
• Keep it at the agreed address. Moving it elsewhere must be agreed in writing on WhatsApp beforehand.
• Do not open, dismantle, repair or modify the equipment, and do not remove the identification labels.
• Do not change the password of the account installed on the console, and do not attach any payment method to it.
• Keep it away from liquids, heat and animals, and out of reach when nobody is playing.
• Return all the equipment listed on the contract, at the agreed slot, with an adult present.
• Report any incident as soon as it happens, without waiting for collection.

9.Games and age ratings

The console is delivered with games installed by PLAYDAREK. The website catalogue includes editorial pages about available and upcoming games; a page does not guarantee that a title is installed. Games available for your rental are confirmed on WhatsApp. The installed account has no payment method, so no purchases can be made through it during the rental.

Some of those titles carry an age rating — 16 or 18 depending on the game — and are not suitable for children. The rental is agreed with an adult: that person decides who plays in their home, and supervising any minors present is theirs to do. PLAYDAREK delivers a device; it does not see who sits down in front of the screen.

If this matters for a children’s party, look at the list before booking, or ask for it on WhatsApp before delivery.

10.Equipment condition, before and after

The condition of the equipment is recorded twice, in your presence: on delivery, once the console is set up and tested, and on collection, before the delivery person leaves.

Both checks cover the same points — console, controllers, cables, accessories, outward condition, operation — and are written on the contract, with dated photos.

If you refuse this check, the rental does not start. It is the only proof that the equipment was handed to you in good condition: it protects you as much as it protects PLAYDAREK.

Those photos serve no other purpose, and what becomes of them is described on the personal data page.

11.Breakdown, damage, loss

A breakdown that is not your fault is not your problem. Tell us on WhatsApp: if a console is available it is swapped; if not, the rental stops and the unused part is refunded or postponed, as you prefer.

Damage caused during the rental is yours to cover, at actual cost: a repairer’s quote, or replacement with equivalent equipment if repair is not possible. You are shown the supporting document. No flat penalty is applied.

In case of theft or loss, tell us immediately. As the equipment belongs to PLAYDAREK, its replacement value remains due. A police complaint may be necessary, and PLAYDAREK will go through the process with you.

12.Late and unreturned equipment

The equipment remains the property of PLAYDAREK throughout the rental. The rental grants a right of use for an agreed period, nothing more.

Any delay must be reported before the collection slot. An accepted delay is charged at the pack’s daily rate.

If we hear nothing from you, PLAYDAREK tries to reach you on WhatsApp and then by phone. If the equipment is not returned, a formal demand for its return may be sent to you, and the value of what was not returned remains due.

A delay, however long, is not in itself a criminal offence. Article 547 of the Moroccan penal code, on breach of trust, has been identified as potentially applicable to withholding property handed over under a rental — but that depends on the circumstances and is for the authorities and a judge to assess, not for a contract clause. These terms guarantee no intervention and no recovery of the equipment by the police.

13.Cancellation

You can cancel on WhatsApp. As nothing is paid in advance, no amount is due or withheld. Telling us early frees the slot for someone else: that is the only thing asked of you.

PLAYDAREK may also cancel — equipment back damaged from the previous rental, access impossible, conditions that make delivery risky. You are told as soon as we know, another slot is offered, and nothing is due.

A delivery that does not happen because identity cannot be verified follows the same rule: nothing is due.

14.Applicable law

These terms are governed by Moroccan law, and the rental is performed in Tangier.

Law 31-08 on consumer protection applies to these rentals. Nothing here is intended to reduce the rights it gives you; if a sentence here contradicted them, the law prevails.

If something goes wrong, write on WhatsApp first: almost everything is settled there. Failing agreement, the dispute falls to the competent courts, the place of performance being Tangier.